Thank Goodness For Professional And Reliable Service.

Good Afternoon Norm,
I would like to let you know about my AC service today. The morning started with my phone call being received by a very helpful and cheerful Dorena. She efficiently scheduled the service and answered all my questions. She informed me that a team of two technicians, Nasir and Jesse, would be coming out today between 11:00am and 1:00pm. When I called back a couple of hours later to ask another question, she also let me know that it would be in the later portion of the time frame. I was working from home, so that was good to know. I had time to take care of a few things prior to the service call.
Nasir called me about 20 minutes before showing up, and they showed up right on time. Both Nasir and Jesse were very polite and courteous. They understood the issue, and got right to work. Very professional and knowledgeable, they knew what to do!  They found the source of our problem made a quick replacement of the capacitor, and we were back in business. After putting the unit back together outside, they came in and did a temperature ratio check on the upstairs unit. All is going well now. Thank goodness for professional and reliable service.
Please let others in Marlin Management that you have three valuable resources in Dorena, Nasir, and Jesse! Take care Norm, have a great week!

They Were Quick To Get Here For The Service Call. Even On A Saturday.

“We recently had two issues with our ac. They occurred 2 1/2 weeks apart. They were quick to get here for the service call. Even on a Saturday. The technician (Nasir) was great not only doing a great job but also by explaining so even I could understand.
Their pricing was very reasonable. I would recommend them to anyone.
Thank you”

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